Is Your Bank Ready For Customer 3.0

News and Trends in Financial Services

Today’s banking and credit union customer is hyper-connected, highly informed and demanding a highly personalized approach with regards to communication, product development and customer service. These customers cannot be defined by a specific age or income category or geographic parameter, but by their ability (and desire) to adopt and apply new technologies to meet their banking needs.

Say “Hello” to Customer 3.0.

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